Conquer Your Email Overload
by Debbie Mayo-Smith

This book takes the reader through all the most common email frustrations, from losing an email to dealing with email overload, so that your employees can make email work for them. Over 300 tips, ideas, shortcuts and strategies.

Superb Tips & Tricks For Managing Your Customer Information
by Debbie Mayo-Smith

This book will give you the tools you need to: plan and develop your customer marketing database requirements; make better use of everyday database and email software; get the information YOU want our of your database; develop profitable marketing, business development and customer service campaigns.

Professional Online Newsletters & Emails
by Debbie Mayo-Smith

Email isn't new any more, online newsletters are not so unique and inboxes are cluttered. So your efforts must be above average, grab attention, be easy to read and above all look professional and get results. This book explains the technical aspects of newsletter and email template set up and email merging and distribution in simple plain language with step by step instructions and screen shots.

Successful Email Marketing
by Debbie Mayo-Smith

Become a superb marketer of your business; then apply the strategies to email. SEM continues with detailed instructions on how to write, design and send emails that get results for you. You'll learn tested tricks, tips, pitfalls, solutions, case studies and examples from New Zealand, Australia and around the world. Furthermore everything you'll learn can be related to websites and print communication too.

Business Imperatives
by Barry Urquhart

Reveals and analyses the evolving nature of business and commerce. It cuts through the maze of theories and latest concepts.
(Donated by Peta Simmons, Bennetts Steel)

The Australian Handbook of Business Letters
by Lowell Tarling

A large portion of this book is given to being a letter reference file, to help you write instant letters by filing in the blanks - writing names, dates and other relevant data in the spaces provided.
(Donated by Peta Simmons, Bennetts Steel)

Awaken Your Business Creativity
by Cyndi Kaplan

Turn your potential into profit; increase sales; develop creative marketing strategies; take on new risks; and have fun in the process!
(Donated by Peta Simmons, Bennetts Steel)

There's A Lipstick In My Briefcase
by Cyndi Kaplan

Cyndi Kaplan shares her secrets for having it all. This book is a practical and inspiring read, especially for women who have started, or are thinking of starting, their own business. It's about achieving your goals, in both your career and your life.
(Donated by Peta Simmons, Bennetts Steel)

Lifesavers - A Woman's Guide To Survival and Self-Esteem
by Cyndi Kaplan

This book is a practical, encouraging and entertaining guide to survival and self-esteem. Cyndi Kaplan shows women how to rebuild their lives after times of crisis and uncertainty.
(Donated by Peta Simmons, Bennetts Steel)

Laugh and Grow Rich
by Rick Segel and Darren LaCroix

How to Profit from Humour in any Business.
This collection of tools and stories will serve as a blueprint for business success while you enjoy the process. Improve your organisation by understanding inclusionary humour and other principles that will become part of your life.
(Donated by Peta Simmons, Bennetts Steel)

Sexy, Sane and Solvent
by Cyndi Kaplan-Freiman

A Woman's Guide to Femininity and Self-Esteem.
This book explores ways you can get in touch with your femininity, build your self-esteem and stay sane in the process. You will develop skills to cope with a demanding life and become financially secure.
(Donated by Peta Simmons, Bennetts Steel)

Rich Dad, Poor Dad
by Robert T Kiyosaki

What the rich teach their kids about money - that the poor and middle class do not!
Explode the myth that you need to earn a high income to become rich. Challenge the belief that your house is an asset. Show parents why they can't rely on the school system to teach their kids about money. Define once and for all an asset and a liability.
(Donated by Peta Simmons, Bennetts Steel)

Small Business Street Smarts
with Peter Thorpe

Everything you wanted to know about starting and running your own business but didn't know who to ask!
(Donated by Peta Simmons, Bennetts Steel)

A Fuss Free Guide to Selling Small Businesses in NSW
by Graham Reibelt

In this guide you will be taken progressively through the entire sale process from the moment you decide to sell. This includes showing you how, by using simple techniques, you can sell your business for more, as well as how to avoid some of those legal traps that are so easily fallen into.
(Donated by Peta Simmons, Bennetts Steel)

Menopause
by Dr Sandra Cabot MD

Hormone Replacement Therapy and its Natural Alternatives. This handbook is designed for women in the years before, during and after menopause.
(Donated by Peta Simmons, Bennetts Steel)